{"id":133733,"date":"2025-02-03T02:01:01","date_gmt":"2025-02-03T00:01:01","guid":{"rendered":"http:\/\/odeja.si\/vracilo-izdelkov\/"},"modified":"2025-05-15T08:50:01","modified_gmt":"2025-05-15T08:50:01","slug":"vracilo-izdelkov","status":"publish","type":"page","link":"https:\/\/odeja.si\/en\/vracilo-izdelkov\/","title":{"rendered":"Product Returns"},"content":{"rendered":"\r\n\t\t<div  class=\"block-3517049b-f58b-4a95-a589-c947322e9266 areoi-element container\">\r\n\t\t\t\r\n\t\t\t\n\r\n\t\t<div  class=\"block-6fe8050f-6b95-4001-9583-338c577700fe row areoi-element\">\r\n\t\t\t\r\n\r\n\t\t\t\n\r\n\t\t<div  class=\"block-e7939c5e-893e-49b4-a9d7-ad987143155e col areoi-element column-padding-fix col-10\">\r\n\t\t\t\r\n\t\t\t\n\n<p style=\"font-size:20px\"><strong>Right to Withdraw from Purchase in the Odeja.si Online Store &amp; Product Returns<\/strong><\/p>\n\n\n\n<p>You always have the right to notify us within <strong>fifteen (15) days<\/strong> after receiving your order at <strong>eprodaja@odeja.si<\/strong> that you are withdrawing from the contract, without the need to provide a reason for your decision.<\/p>\n\n\n\n<p>To make product returns easier, we have prepared a <strong>contract withdrawal form<\/strong>, which is available <strong>here<\/strong>. Print it out, fill it in, and return it along with the returned products to our address.<\/p>\n\n\n\r\n\t\t\t\t\r\n\t\t<a \r\n\t\t\t\r\n\t\t\tclass=\"block-94e63810-f83e-4c48-83f5-d9aab80ae253 btn areoi-has-url position-relative pdf-btn mt-4 btn-outline-primary\"\r\n\t >\r\n\t\t\t\t\t\r\n\t\t\t\t\tPurchase return form &#8211; Download <strong>HERE<\/strong> \r\n\t\t\t\t\t\r\n\t\t\t\t\t \r\n\t\t\t\t<\/a>\r\n\t\t\t\n\n\n<p class=\"mt-3\">The <strong>only cost<\/strong> incurred by the buyer when withdrawing from the contract is the <strong>direct cost of returning the goods<\/strong>. The items must be returned to the company&#8217;s address <strong>within fifteen (15) days<\/strong> after notifying about the withdrawal.<\/p>\n\n\n\n<p>Products must be <strong>completely unused, undamaged, and in their original packaging<\/strong>. Along with the returned items, include a <strong>withdrawal declaration<\/strong> to inform us of your intent to cancel the purchase.<\/p>\n\n\n\n<p class=\"mt-3\">The <strong>refund<\/strong> will be processed <strong>as soon as possible<\/strong>, but no later than <strong>fourteen (14) days<\/strong> after receiving the withdrawal notification.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity my-4\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Do you have questions about online shopping?<\/h4>\n\n\n\n<p>For any inquiries regarding the online store, you can contact:<\/p>\n\n\n\n<div  class=\"icon-list-block layout-grid-1\" >\n            <a href=\"mailto:eprodaja@odeja.si\" target=\"_blank\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/odeja.si\/wp-content\/uploads\/2025\/02\/envelope-marker-1.svg\" class=\"attachment-medium size-medium\" alt=\"\" \/>                            <span class=\"d-block lh-1 ms-1\">eprodaja@odeja.si<\/span>\n                    <\/a>\n            <a href=\"tel:+386 4 51 30 155\" target=\"_blank\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/odeja.si\/wp-content\/uploads\/2025\/02\/circle-phone-flip-1.svg\" class=\"attachment-medium size-medium\" alt=\"\" \/>                            <span class=\"d-block lh-1 ms-1\">+386 4 51 30 155<\/span>\n                    <\/a>\n    <\/div>\n\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":8481,"featured_media":93197,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-133733","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/odeja.si\/en\/wp-json\/wp\/v2\/pages\/133733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/odeja.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/odeja.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/odeja.si\/en\/wp-json\/wp\/v2\/users\/8481"}],"replies":[{"embeddable":true,"href":"https:\/\/odeja.si\/en\/wp-json\/wp\/v2\/comments?post=133733"}],"version-history":[{"count":0,"href":"https:\/\/odeja.si\/en\/wp-json\/wp\/v2\/pages\/133733\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/odeja.si\/en\/wp-json\/wp\/v2\/media\/93197"}],"wp:attachment":[{"href":"https:\/\/odeja.si\/en\/wp-json\/wp\/v2\/media?parent=133733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}